1. PRIVACY POLICY
1.1. WHAT INFORMATION WE COLLECT
1.1.1. While browsing our website, you have the option to contact us and subscribe to our newsletter. For this purpose, we collect some of your Personal Data, such as your name and email address, which will be used to send information about the brand, including: news, exclusive campaigns, event invitations, etc.
1.1.2. We also collect information resulting from your use of our website or from the communications we send you. This allows us to highlight products or services that may be of interest to you and monitor website performance, such as identifying the most visited pages, the most effective navigation methods between pages, or understanding why certain pages display error messages. These processes are solely used for statistical creation and analysis and never involve the collection of personal information.
1.2. USE AND PURPOSE OF PERSONAL DATA PROCESSING
Algarve Caring Hands uses Personal Data for the following purposes:
– Managing customer contact;
– Ensuring the website meets the user’s needs by developing and publishing content aligned with the user’s interests and expressed requests, improving the platform’s search capabilities and features, and obtaining associated information or statistics related to the typical user profile (consumer profile analysis).
The processing of personal data is based on the user’s consent or the legitimate interest of Algarve Caring Hands in improving its services and communications. The user may withdraw their consent at any time.
1.3. WHO WE SHARE YOUR DATA WITH
Your personal data is used exclusively by Algarve Caring Hands and is not shared with third parties, except where required by law.
1.4. DATA CONTROLLER
The Data Controller, i.e., the entity responsible for the collection and processing of Personal Data, is Algarve Caring Hands. This is the brand that provides the service and determines which data is collected, the processing methods, and the purposes for which the data is used. You may contact us through the following channels: info@algarvecaringhands.com
The Data Protection Officer (DPO), responsible for implementing and verifying this Privacy Policy and establishing clear rules for the processing of Personal Data, ensures that all users are informed about how Algarve Caring Hands handles data and what their rights are. The DPO can be contacted via email: info@algarvecaringhands.com
1.5. YOUR RIGHTS
Algarve Caring Hands informs users that they have the right to access, rectify, delete, and transfer their Personal Data. Users also have the right to restrict or object to the data processing.
1.6. HOW TO EXERCISE YOUR RIGHTS
If you do not agree with the way your Personal Data is being processed, you can exercise your rights as mentioned above by contacting the Data Controller through the provided contact details. You may also file a complaint with the National Data Protection Commission – CNPD.
You may withdraw your consent at any time by contacting us via email at info@algarvecaringhands.com
1.7. INFORMATION SECURITY
We work with a focus on information security to protect our users against unauthorized access, changes or destruction of data, or unauthorized disclosure of information under our responsibility.
1.8. DATA RETENTION PERIOD
Personal Data will be retained only for the period necessary for the purposes for which it was collected or until the user requests its deletion, unless otherwise required by law.
1.9. INTERNATIONAL DATA TRANSFERS
Personal Data is not transferred outside the European Union. If such transfers become necessary, Algarve Caring Hands will ensure that adequate safeguards are in place to ensure a level of protection equivalent to that provided within the EU.
1.10. COOKIES
For information on the use of cookies and other tracking technologies, please refer to our Cookie Policy.